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System Requirements for Online Workshops • Windows 2000 or XP • Pentium III 500 Mhz or higher • Microsoft Internet Explorer 5.x and higher, or Mozilla Firefox 1.5.x and higher • 128 MB RAM (256 MB RAM for XP) • JavaScript and cookies enabled in browser • DSL/Cable Internet connection (BLIG members may use Dial-up) • 802.11-compliant Wi-Fi capability is recommended • Dedicated Email Account (not a free web-based email provider) • Speaker phone (with headset is recommended) • Calculator • Adobe Acrobat Reader • Quiet/Noise-Free Environment Workshops The Wheel of Fortune Three 1.5 hour sessions Learn More! Face-to-Face Up-selling Techniques Three 1.5 hour sessions Learn More! Improving Telephone Closing Ratios Three 1.5 hour sessions Learn More! Teambuilding/Advisors & Tech's Three 1.5 hour sessions Learn More! Selling OE Specified Services Three 1.5 hour sessions Learn More! Maximizing the Sales of Diagnostic Procedures Three 1.5 hour sessions Learn More! Extended Warranties & Service Contracts Three 1.5 hour sessions Learn More! Selling Forgotten Services Three 1.5 hour sessions Learn More! Negotiating For Profits Three 1.5 hour sessions Learn More! Selling Preventive Maintenance (other than OE Specified) Three 1.5 hour sessions Learn More! Building & Retaining Gross Profit Three 1.5 hour sessions Learn More! Improving Effective Labor Rate Three 1.5 hour sessions Learn More! Schedules Click on the button provided to view the current Professional Service Advisor Development Program™ Online Training Schedules: back to top |
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