Providing You With a Competitive Edge
Our Service Advisor Academy workshops are packed full of the latest techniques and proven processes that will boost your sales skills and provide you with a competitive edge. As a participant of the Academy, you will be leading the pack and setting the bar for all other Service Advisors to follow.
The ultimate goal of the Academy is to provide on-going support and training, empowering professional Service Advisors with all the resources they need to always stay on top in today's automotive service market.
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Workbooks
Easy-to-follow manuals Our workbooks contain 100s of pages of valuable information which you can review long after you have completed the workshop. The workbooks are designed in an easy-to-read format, with plenty of space for notes.
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Supplementary Handouts
Some workshops also come with substantial supplementary handouts to assist you with the implementation of the methodology taught during the session. All materials provided are geared toward your success.
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System Requirements for Online Workshops
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• Windows 2000 or XP
Pentium III 500 Mhz or higher
• Microsoft Internet Explorer 5.x and higher, or Mozilla Firefox 1.5.x and higher
• 128 MB RAM (256 MB RAM for XP)
• JavaScript and cookies enabled in browser
• DSL/Cable Internet connection
(BLIG members may use Dial-up)
• 802.11-compliant Wi-Fi capability is recommended
• Dedicated Email Account w/10MB Storage
(not a free web-based email provider)
• Speaker phone
(with headset is recommended)
• Calculator
• Adobe Acrobat Reader
• Quiet/Noise-Free Environment |
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Cutting-Edge Training
Our workshop materials are regularly updated to reflect current trends and the latest techniques available - all specific to the automotive service industry. RLO instructors have extensive experience in our industry, giving them a leading-edge in training Service Advisors how to take their skills to the next level.
We utilize state-of-the-art projection equipment for our presentations. This type of format enables the instructors to focus on the needs of the participants than on flipping old-style transparencies.
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Workshop Instructors
Learn more about our Industry renowned instructors by clicking below:
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RLO Comprehension Guarantee™
If at anytime during one of our face-to-face workshops you're not satisfied that the session is worth the money you have invested, simply return your workbook and all handout materials before the first break and we will return your entire tuition fee.
Our record of customer satisfaction is unsurpassed – over 20 years in business, over 20,000 workshop participants from 2,000+ businesses clearly attest to our ability to deliver what we promise. Our customer satisfaction rate speaks for itself!
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