Mastering Preventive Maintenance Sales was designed with three main goals in mind:
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• Provide a systematic ‘team’ approach to preventive maintenance
• Provide the appropriate training to ensure success
• Educate today’s consumers about maintaining their vehicles
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- Regular OE maintenance can be performed at NAPA AutoCare Centers
- Maintenance performed at NAPA AutoCare Centers does not void new car warranties
- NAPA AutoCare Centers can assist consumers with documentation on performed maintenance when a warranty issue occurs.
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Implementing a preventive maintenance program is very simple and will provide increased sales and profits for your business. While the included materials contribute to the systematic approach, the key to successfully competing and acquiring the preventive maintenance business from consumers is to make it a part of a daily business practice.
As you and your team take this course, you will learn how to immediately make a positive impact in your business. It involves all of your employees, since each has a role to play as part of your team.
The NAPA AutoCare Preventive Maintenance Program is the result of consumer studies and input from many NAPA AutoCare members across the country, including the National NAPA AutoCare Advisory Council members and countless others within the NAPA family.
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